Privacy Policy

Last updated July 20, 2018.

Paperwork Pros, Inc. respects your privacy and is committed to protecting it through this privacy policy. This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII.

Applicability of Privacy Policy

This privacy policy applies to all information we collect from current and former clients, including you, through our website (www.paperworkpros.com), application (the Paperwork Pros App), and any email, text, voice messages, and other electronic messages between you and this website or our application. It does not apply to information collected by us offline or through other means, including on any other website operated by Paperwork Pros, Inc. or any third party.

What information do we collect?

We collect information directly from you when you make an order, register on our website or application, or pay invoices electronically, which information includes without limitation:

  • Identification information: your name, email address, phone number, street address, date of birth, text-enabled cellular/wireless telephone number, and similar information regarding your customers
  • Financial Information: your bank account and routing number and credit card information
  • Social Web Information: your friends’ contact information
  • Device Information: your IP address, log-in information, browser type, pages you have accessed, device type, device identification number, time zone, language setting, browser type, and geolocation

Information from Children

We do not knowingly solicit or collect information from children under the age of 13 years old.

When do we collect information?

When we receive information from you

We collect information from you when you subscribe to a newsletter, fill out a form or enter information on our site, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, use our application, pay electronic invoices, or use certain other site features.

When information is collected through automatic data collection technologies –Cookies

As you navigate through and interact with our website, we may use automatic data collection technologies, such as cookies, to collect certain information about your equipment, browsing actions, and patterns, which may include PII. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, it won’t affect the user’s experience.

Specifically, we use Google AdSense Advertising on our website to provide a positive experience for users. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy. Learn More.

Additionally, we, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

We do not control Google’s tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, please contact Google directly. Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.

Tracking

Do Not Track (DNT) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third-parties. We honor DNT signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place. It’s also important to note that we do not allow third-party behavioral tracking.

How do we use your information?

We use the information we collect from you in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with you after correspondence (live chat, email or phone inquiries).
  • To help us remember and process the items in your shopping cart.
  • To help us understand your preferences based on previous or current site activity.
  • To keep track of advertisements.
  • To speed up your searches.
  • To recognize you when you return to our website.
  • To compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We may also release information when its release is appropriate to comply with the law, court order, or other legal process, enforce or apply our site policies available at www.paperworkpros.com/terms-of-service/ and other agreements for billing and collection purposes, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We do not control the information collection of third-party websites and therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

How do we protect your information?

We implement a variety of security measures to protect your PII. Your PII is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

All transactions are processed through a payment gateway service provider and transaction information is not stored or processed on our servers. We are therefore not responsible or liable for compliance with the Payment Card Industry Data Security Standards (PCI DSS). Such payment gateway service provider handling all credit card transactions and ACH transactions is responsible for PCI DSS compliance. We do not use malware scanning.

Data breach

Despite our efforts to ensure security on our networks, we cannot guarantee that PII may not be accessed, disclosed, altered, or destroyed by breach of our administrative, managerial, and technical safeguards. Therefore, we urge users of our website to take adequate precautions to protect their PII as well, including never sharing any login or account information with anyone.

Should a data breach occur, we will notify you via email (if it is provided to us) or this website within seven business days of our learning of such breach. To receive written notice of a data breach, or to withdraw your consent from receiving such written notice), please email us at info@paperworkpros.com.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of PII to third parties for their direct marketing purposes. To make such a request, please send an e-mail to info@paperworkpros.com or write us at: Paperwork Pros, Inc., 3250 Lacey Road, Suite 210, Downers Grove, IL 60515.

Changes to our Privacy Policy

We will post all changes we make to our privacy policy on this page. If we make material changes to how we treat your PII, we will notify you by email, if it is provided to us and/or through a notice on the website homepage. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active and deliverable email address for you, and for periodically visiting our website and this privacy policy to check for any changes.

Contact Information

If you have any questions or comments about our Privacy Policy or if you would like to unsubscribe from receiving future emails, you can contact us at:

Paperwork Pros, Inc.
3250 Lacey Road, Suite 210
Downers Grove, IL 60515
USA
info@paperworkpros.com