Last updated July 20, 2018.
What information do we collect?
We collect information directly from you when you make an order, register on our website or application, or pay invoices electronically, which information includes without limitation:
- Identification information: your name, email address, phone number, street address, date of birth, text-enabled cellular/wireless telephone number, and similar information regarding your customers
- Financial Information: your bank account and routing number and credit card information
- Social Web Information: your friends’ contact information
- Device Information: your IP address, log-in information, browser type, pages you have accessed, device type, device identification number, time zone, language setting, browser type, and geolocation
Information from Children
We do not knowingly solicit or collect information from children under the age of 13 years old.
When do we collect information?
When we receive information from you
We collect information from you when you subscribe to a newsletter, fill out a form or enter information on our site, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, use our application, pay electronic invoices, or use certain other site features.
When information is collected through automatic data collection technologies –Cookies
As you navigate through and interact with our website, we may use automatic data collection technologies, such as cookies, to collect certain information about your equipment, browsing actions, and patterns, which may include PII. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, it won’t affect the user’s experience.
Additionally, we, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
We do not control Google’s tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, please contact Google directly. Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.
Do Not Track (DNT) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third-parties. We honor DNT signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place. It’s also important to note that we do not allow third-party behavioral tracking.
How do we use your information?
We use the information we collect from you in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To send periodic emails regarding your order or other products and services.
- To follow up with you after correspondence (live chat, email or phone inquiries).
- To help us remember and process the items in your shopping cart.
- To help us understand your preferences based on previous or current site activity.
- To keep track of advertisements.
- To speed up your searches.
- To recognize you when you return to our website.
- To compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
We may also release information when its release is appropriate to comply with the law, court order, or other legal process, enforce or apply our site policies available at www.paperworkpros.com/terms-of-service/ and other agreements for billing and collection purposes, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We do not control the information collection of third-party websites and therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
How do we protect your information?
We implement a variety of security measures to protect your PII. Your PII is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
All transactions are processed through a payment gateway service provider and transaction information is not stored or processed on our servers. We are therefore not responsible or liable for compliance with the Payment Card Industry Data Security Standards (PCI DSS). Such payment gateway service provider handling all credit card transactions and ACH transactions is responsible for PCI DSS compliance. We do not use malware scanning.
Despite our efforts to ensure security on our networks, we cannot guarantee that PII may not be accessed, disclosed, altered, or destroyed by breach of our administrative, managerial, and technical safeguards. Therefore, we urge users of our website to take adequate precautions to protect their PII as well, including never sharing any login or account information with anyone.
Should a data breach occur, we will notify you via email (if it is provided to us) or this website within seven business days of our learning of such breach. To receive written notice of a data breach, or to withdraw your consent from receiving such written notice), please email us at firstname.lastname@example.org.
Your California Privacy Rights
California Civil Code Section § 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of PII to third parties for their direct marketing purposes. To make such a request, please send an e-mail to email@example.com or write us at: Paperwork Pros, Inc., 3250 Lacey Road, Suite 210, Downers Grove, IL 60515.
Paperwork Pros, Inc.
700 Commerce Drive, Suite 500
Oak Brook, IL 60523